Shipping & Delivery

WHEN WILL I RECEIVE MY TRACKING?

  • You will receive a shipment confirmation email and tracking within 48-72 hours of your order being processed.

HOW LONG DOES IT TAKES TO SHIP AND PROCESS THE ORDER?

  • After your package is mailed you will receive a tracking number.
  • Our standard processing time for orders is 3 to 5 business days.
  • Overnight Shipping orders are processed within the same business day if the order is placed by 9:00 am EST.
  • Example 1: An order is placed at 8:59 am EST on Thursday. It can potentially be processed and shipped on that Thursday.
  • Example 2: An order is placed at 9:30 am EST on Friday. It will be processed and shipped on the following Monday.

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

  • All orders are delivered on business days, Monday through Friday.
  • Orders are not delivered on weekends.
  • Orders shipped with standard shipping are processed and shipped within 3 to 5 business days.
  • Orders are delivered by the postal carrier within 3 to 5 business days.
  • Orders shipped with overnight shipping are processed and shipped within 1 business day.
  • If the order is placed before 9 am EST, the order will ship the same day and arrive the following business day.
  • If the order is placed after 9 am EST, the order will ship the next business day and arrive 2 business days after your order is placed.

 

MY PACKAGE SAYS DELIVERED BUT I DON'T HAVE IT-WHAT DO I DO?

  • You can also contact the carrier directly to verify that they no longer have the package.
  • The phone number for USPS is 1-800-ASK-USPS® (1-800-275-8777).
  • If your shipment can't be located, please contact us for assistance.
  • Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.
  • We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

DO YOU SHIP TO P.O.BOXES?

  • We only ship to P.O. boxes when using standard shipping.
  • If you are using express or signature required shipping, you must enter a valid residence, company address for a successful delivery.

DO YOU PROVIDE INTERNATIONAL SHIPPING?

  • Yes we do ship international.
  • International orders may occur additional shipping fees which are not included in the purchase price.
  • We have different shipping options available at check out.