Returns

WHAT IS RETURN AND EXCHANGE POLICY?

  • We offer a 100% Satisfaction Guarantee on our products.
  • If you receive your hair extensions and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable.
  • Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. 
  • We have a 15-Day Quality Guarantee:
  • If you aren’t happy with your purchase, we will accept the items for a no-hassle refund or exchange within 15 days of delivery.
  • Refunds are provided for hair extensions that have not been worn, unwrapped otherwise tampered and are returned within fifteen (15) days of the date that you receive your order.
  • Once we receive your return, we will process the refund.

 

HOW TO REQUEST A RETURN?

  • Send us an email to info@hairfetishstudio.com.
  • You must contact us prior to sending your return so we can provide your free return shipping label.
  • Requests for refunds on merchandise returned without contacting us will not be honored.